Return & Refund Policy
Thanks for purchasing our products at www.groundprice.com operated by ASK-Me Ideas Tech Services.
In order to be eligible for a refund, you have to return the product within 3 calendar days of
your purchase. The product must be in the same condition that you receive it and undamaged in
any way.
After we receive your item, our team of professionals will inspect it and process your refund. The
money will be refunded to the original payment method you’ve used during the purchase. For
credit card payments it may take 5 to 10 business days for a refund to show up on your credit
card statement.
If the product is damaged in any way, or you have initiated the return after 3 calendar days
have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support
team.
Return, Replacement and Refund
All Products ordered from the Website and successfully delivered to the User by the ASK-Me Ideas Tech Services/ www.groundprice.com may be returned to ASK-Me Ideas Tech Services in accordance with the terms contained in the respective policy. However no Products will be accepted by the ASK-Me Ideas Tech Services/ www.groundprice.com if:
(a) the Products have been damaged by the User
(b) if there is a change in the quality, quantity or other characteristics of the Product
(c) if as per the Seller the product returned is not the Product that was delivered
In case of returns/Exchange:
1.Return/Exchange should be initiated within 3 days of order delivery.
2.The tags on the product should be intact.
3.The product should be unused and in an undamaged condition.
4.The item needs to be returned along with the original packaging.
5.Category – Electronics and Electronics accessories must submit a product unpacking video to request a refund/returns/exchange.